CUSTOMER SERVICE REPRESENTATIVE Jobs in Buffalo, NY | Mod-Pac

  CUSTOMER SERVICE REPRESENTATIVE Job in Buffalo, NY

Mod-Pac
Buffalo, NY

Posted Thursday, August 09, 2018

Job Description:

MOD-PAC is a leading manufacturer of custom folding cartons for the consumer industry located in the city of Buffalo, NY. MOD-PAC offers competitive wages and excellent benefits including paid vacation, paid holidays, medical, dental, vision, 401k, and profit sharing plans. We are seeking enthusiastic individuals with a mechanical aptitude to join our team.

Apply today to jumpstart your career!

Essential Duties & Responsibilities:
•Answer phones to assist customers with inquiries such as, pricing, lead time, production information, errors, and problem resolution
•Perform cross-selling as appropriate
•Follow up phone calls, such as trade show leads, catalog and sample requests
•May begin order processing functions

Position Prerequisites:
•High school diploma or equivalent
•Prior experience in illustrator or InDesign preferred
•1-3 years previous customer service experience
•Or an equivalent amount of education and experience


Submit resume to:
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Or Mail to: 1801 Elmwood Ave., Buffalo, NY 14207

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