Customer Service Representative in Buffalo, NY


Millington Lockwood, Inc. Posted: 2024-12-17

Buffalo, NY 14225

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Salary Range: $18.00-$20.00 per hour based on experience .

Millington Lockwood Business Interiors, a leading distributor of Office Furniture in the Buffalo Area, is seeking a Customer Service Representative that will be responsible for processing customer orders and assisting with general office duties.
Duties include preparation of purchase orders, reviewing of order acknowledgements, expediting orders and creating customer invoices.
$18.00 -$20.00/hour based on experience

General Responsibilities
• Establish a professional and helpful relationship with sales team & vendors to provide a high level of customer satisfaction.
• Enter order details (e.g. vendors, quantities, pricing)
• Track orders to ensure timely delivery
• General Office duties include answering phone calls, filing, opening and distributing mail, & other administrative tasks.

Qualifications
• Experience in a customer service-related position.
• Strong interpersonal and communication skills to interface effectively with a wide range of people.
• Demonstrated computer proficiency in Word, Excel and Windows environment
• Strong organizational skills to handle a high volume of detailed transactions accurately.

Respond to:
Millington Lockwood, Inc.
Attn: Human Resources
3901 Genesee Street, Suite 800
Buffalo, NY 14225
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