Clinical Nurse Specialist in Depew, NY
Family Choice of New York Posted: 2025-04-11
Depew, NY 14043
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Salary Range: $80,000.00 - $82,000.00 per year
Family Choice of New York is looking for a Clinical Nurse SpecialistThe Clinical Nurse Specialist has a key role in assessing the member’s care needs, prioritizing their care and initiates treatment or a treatment plan to ensure they receive immediate attention.
This is done in collaboration with the case owner.
TASKS:
• Responsible to contact member via phone or in person when acuity is identified to strategize visit need.
• Complete RPM triage calls related to RPM alerts.
• Serve as a MOLST witness.
• May be required to perform an in person visit based on acuity identified.
• Serve as a liaison between providers and members by assessing members needs and communicating health information.
• Perform telephone triage of members by accurately assessing symptoms based on subjective and objective findings.
• Assist with company initiatives to avoid unnecessary hospital re-admissions by communicating with the appropriate parties to ensure proper follow-up within specified time frames.
• Provide member education and instructions for follow-up care.
• Maintain accurate documentation of triage assessments and decisions.
• Providing clear and concise information to members and their families about the course of action.
• Complete visits and documentation, as needed, per company guidelines in a timely manner. Each member on site visit note must include subjective data gathered from member, caregiver or other members of the interdisciplinary team as well as an appropriate physical assessment of the member.
• Assist with hospital/ER diversions to Subacute Rehab as needed.
• May assist with discharge planning for members admitted to an acute or subacute setting, including ensuring that the facility has the information they need to provide effective care following the transition.
• Coordinate and facilitates the member’s access to services with other health care providers including mental health providers as needed.
• Identify the potential need for additional medical services such as homecare or medical office visits. If appropriate collaborate with the primary care provider or specialists to facilitate appropriate referrals.
• May assist with scheduling appointments or referrals for members.
• May assist with completion of HRA per regulations and FC policies.
• May assist with development and/or review of individualized care plans for members.
• Other duties as assigned.
EDUCATION: RN licensed in New York State, Bachelor’s degree preferred
EXPERIENCE/ ABILITIES:
· Minimum of 3 years’ experience, preferably in or related to emergency care/Care or Case Management/Discharge Planning.
· Excellent written, verbal, and listening communication abilities.
· Must be able to build and maintain collaborative, cooperative, and productive relationships both over the phone and face to face with all internal and external customers including members and their families, physicians, the health plan, vendors, and other health care providers as well as any other stakeholders in the community.
· Must be able to make assessments of individuals who suffer from multiple co-morbidities on an independent and regular basis both over the phone and face to face in the member’s home to determine their immediate need.
· Must be flexible and supportive of team members whether assigned work is telephonic or in the field.
· Computer skills necessary: email, electronic medical record management, Word, and Excel.
· Ability to meet and maintain necessary requirements per facility guidelines based on job assignment. These requirements may be outside the scope of Family Choice policies.
REQUIREMENTS: CPR certification, Valid NYS Driver’s License and active automobile insurance to meet company requirements, Transportation, Occasionally lift light weight (up to 10 lbs.)
Job Type: Full-time
Pay: $80,000.00 - $82,000.00 per year
Benefits: 401(k), 401(k) matching, Dental insurance, Employee assistance program, Flexible spending account, Health insurance, Life insurance, Paid time off
Shift: 8 hour shift
Supplemental Pay: Bonus opportunities, Signing bonus
To apply, please email via Quick Apply