Customer Care (CC) Advocate in Buffalo , NY

Salary Range: Starting $18/hr.

We have an immediate need for motivated, tech savvy, empathetic and friendly people to join our team! Are you a great communicator that would love the opportunity to meet and speak with our amazing members and providers? Consider the next stop in your career to be with Univera Healthcare.

The Customer Care (CC) Advocate resolves customer inquiries via telephone, mail, web chat, off-phone work, and email. The CC Advocate answers inquiries for both our customers, members and business partners. Responding in a professional, efficient, and timely manner to resolve issues and enhance member & provider satisfaction/retention is important to be successful in this role.

Prior experience with high-volume Customer Service in a call center environment and navigating in multiple computer programs is preferred.
We offer competitive pay, opportunity for career growth, industry-leading benefits and a fun & engaging culture.

Starting $18/hr.

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.


To learn more about this position, apply today at below link.