Inside Sales Representative in Amherst, New York

Salary Range: $23-26 /hour.

Company Overview: MHA Zentgraf Corporation specializes in the manufacturing and distribution of high-quality ball valves for industrial applications. Our products are trusted by a wide range of industries including oil and gas, chemical processing, water treatment, and manufacturing facilities worldwide.

Position Overview: We are seeking a dedicated Inside Sales Representative with a strong technical aptitude and a passion for delivering exceptional customer service. The ideal candidate will play a crucial role in driving sales growth and expanding our customer base through effective sales strategies and relationship management.

Key Responsibilities:
• Proactively engage with customers via phone, email, and other communication channels to promote and sell our ball valve products.
• Respond promptly to customer inquiries regarding product features, pricing, availability, and technical specifications.
• Develop and maintain strong relationships with existing customers, ensuring their needs are met and identifying opportunities for upselling or cross-selling.
• Identify and pursue new business opportunities by researching potential leads, making cold
calls, and networking within the industry.
• Prepare and present quotations, proposals, and contracts to customers in a clear and professional manner.
• Collaborate closely with our technical support and engineering teams to provide customers with accurate and timely information.
• Manage customer interactions, update sales activities, and track progress towards sales targets.
• Stay informed about industry trends, competitor activities, and market conditions to adjust sales strategies as needed.

Requirements:
• Proven experience in inside sales, preferably within the industrial valve industry or related field.
• Strong technical knowledge of ball valves or similar fluid control products is highly desirable.
• Excellent communication skills, both verbal and written, with the ability to effectively convey technical information to non-technical customers.
• Demonstrated ability to build rapport and maintain long-term relationships with customers.
• Results-driven with a track record of meeting or exceeding sales targets.
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Proficiency in a ERP and MS Office Suite.

Education and Certifications:
• Bachelor’s degree in Business Administration, Engineering, or a related field is preferred.
• Any relevant certifications or training in sales techniques or valve technology is advantageous.

Benefits:
• Competitive base salary $23-26 /hour.
• Comprehensive benefits package including health insurance, retirement plan, and paid time off.
• Ongoing training and professional development opportunities.
• Opportunity for advancement within a growing company.

Application Process: Interested candidates should submit a resume and cover letter outlining their
qualifications and interest in the position to hr@mha-zentgraf.com or use the Quick Apply Link Below

MHA Zentgraf is an equal opportunity employer committed to diversity and inclusion. We welcome
applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability, or veteran status.