Retail Store Manager in Hamburg, NY

Salary Range: $55,341/yr-$65,000/yr based on experience

Goodwill of Western New York of Hamburg is looking for a Retail Store Manager.

This position’s key responsibilities include:
• Interviews, selectively hires, and trains staff for the retail location.
• Organizes and oversees the schedules and work of staff.
• Conducts performance evaluations that are timely and constructive.
• Coaches and manages performance of employees as needed and in accordance with company policy.
• Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.
• Maintains and motivates a positive sales team through communication, incentives, and evaluations.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
• Plans, organizes, and coordinates sales, marketing, and budgeting with Vice President of DGR and Marketing.
• Oversees and maximizes retail budget and sales.
• Ensures inventory data is correct by performing spot inventory counts and checks.
• Collaborates with regional managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Uses company software to research, analyze, and track purchases.
• Ensures that the store always looks clean and inviting.
• Places and rotates merchandise to attract positive attention from customers.

WE ARE LOOKING FOR SOMEONE WHO:
• Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
• Communicates effectively. You excel when interacting with others.
• Is a charismatic leader. You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
• Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
• Own It - We are motivated and responsible for our actions and results.
• Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
• Be Bold, Be Courageous -When faced with a hurdle, we jump!
• Be Extraordinary -We exceed expectations of clients, customers, and colleagues.
• We Win Together -We collaborate & celebrate. We drive forward as one team towards our mission.


ROLE REQUIREMENTS (The stuff you must have)

• Bachelors or Associates degree in Business or related field preferred, but less formal education with more on-the-job experience may be substituted.
• At least five years of retail experience.
• Reliable vehicle with valid NYS driver’s license and the ability to travel to stores in Erie, Niagara and Genesee County.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Works well under pressure and deadlines; ability to multitask.
• Strong leadership and management skills with ability to motivate staff.
• Must be able to sit, stand, bend, and reach for extended periods of time.
• Must be able to lift, push, pull, carry or otherwise move up to 50 pounds with no support regularly.
• Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.

COMPENSATION:

Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education.

The salary range for this position is $55,341/yr--$65,000/yr

Please apply at the link below

EOE